Iron Mountain Transportation Service Specialist in Cheney, Washington
About Iron Mountain
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Transportation Service Specialists are responsible for driving vehicles and coordinating the delivery / pick up of critical customer media in a timely, courteous and professional manner.
Primary and back-up driving responsibilities on all routes providing delivery / pick up of media in agreement with company policy and customer requirements. Represent IMOSDP with high-quality customer service and professional / articulate communication and interaction with customers and internal employees. Understand and practice safe driving standards.
Utilize mobile communication equipment in a safe and practical way following company policies and standards. Appearance must always be maintained and in accordance with company standards. Utilize handheld bar code scanner and related PC as required with SecureBase inventory systems.
Responsible for organizing, loading and unloading media as required at both company and customer locations with the use of flatbeds and hand trucks.
Complete delivery and pick up process appropriately by obtaining customer signatures (if applicable) or electronic identification adhering to company policy for authorization. Forward information for billing and filing purposes as necessary on a daily basis. Complete route, vehicle inspection checklists and other activities as required.
Utilize Operations Payroll Information System (OPIS) for inputting and tracking of all media processing and payroll hours by entering time into appropriate categories.
Other duties, as assigned by manager/supervisor.
Demonstrate safe / efficient driving skills with an excellent driving record. Must understand company driving policies and the rules of the road. Must exercise defensive driving skills at all times. Ability to complete vehicle inspections and ensure the safe operating conditions of IMOSDP vehicles.
Must have strong verbal and written communication skills with the ability to read, write, and speak English well.
Demonstrate strong customer service skills by displaying a neat appearance and courteous demeanor to customers and co-workers at all times. Handle customers’ media carefully, ensuring that it is transported safely and securely.
Complete paperwork with a strong attention to detail and accuracy.
Strong familiarity with PCs and handheld scanning devices, e-mail and basic Microsoft Office applications.
Our TSS employees will need to ensure a driving record is maintained that meets acceptable parameters for the IM Driver Qualification matrix for driving violations. Being unable to drive for IM may affect one’s ability to continue employment.
Travel requirements based upon a 20 - day work month: Local 85%, overnight 5%.
Education: High school diploma or GED equivalent.
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Job Location(s) US-WA-Cheney
Requisition # 2017-15688