Iron Mountain Courier - CDL A (Union) in Chicago, Illinois
About Iron Mountain:
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Service and communicate with our customers by performing the delivery and pick-up of Iron Mountain customer's media. Operates company CDL vehicle in order to service the customers in a timely manner while observing all laws and Iron Mountain safety rules.
Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers needs in person.
Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction.
Transport customers media to and from specified points within the districts territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operate under specific detailed instructions; refers changes in schedule or problems to supervisor.
Load and unload vehicles as required and verify accuracy of deliveries and pick-ups.
Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers.
Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests. Track and forward parking tickets, toll receipts, etc. for payment. Notify manager immediately of accidents and complete accident reports.
Perform other duties and projects as assigned.
Direct responsibility for servicing the customer in a congenial, prompt and efficient manner on a daily basis.
This job function requires repeated lifting, walking, standing, and manual material handling activities on a daily basis
Fast paced; dusty environment, not climate controlled in record center; confined vehicle for long periods of time
Daily travel to other facilities and customer sites; ability to maneuver in/out of vehicle (high first step); must be able to work overtime as required; flexible to work in record center as needed
High School diploma or equivalent
Sound verbal communication skills
Strong knowledge of greater metropolitanarea
Excellent organizational skills
Minimum 1 year prior experience as a courier or service driver or minimum 1 year experience in records management industry preferred
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Requisition # 2017-15166
Job Location(s) US-IL-Chicago