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Concord, New Hampshire
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conversation.
The Customer Success Manager (CSM) role is a key member of the Iron Mountain National and ... on National/Vertical accounts.
Contract Renewals and Negotiations:
The Customer Success
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Concord, New Hampshire
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20% of the time :**
⦁ Responsible for creating solutions for new and existing IRM customer ... , resolving, and when necessary, escalating any issues that may be impeding the success of the project
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Concord, New Hampshire
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solutions for new product features and customer-driven requirements. Works closely with multiple internal ... features requirements and customer solutions.
⦁ Work directly with customers and/or product management
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Concord, New Hampshire
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customer success, to ensure successful solution delivery and adoption.
Client Engagement: Build strong ... solutions for our global customer base.
An ideal candidate for this role must be a passionate, team
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Concord, New Hampshire
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function with demonstrated success in:
Strategic planning, teambuilding, and leadership
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Concord, New Hampshire
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grow their accounts with Iron Mountain. Success in this role is measured by hitting / exceeding monthly ... customer stakeholders
REQUIREMENTS
Education: High school diploma, 4-year college degree
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