Iron Mountain Courier - CDL A in Dallas, Texas
About Iron Mountain:
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Service and communicate with our customers by performing the delivery and pick-up of Iron Mountain customer's media. Operates a company CDL vehicle in order to service the customers in a timely manner while observing all laws and Iron Mountain safety rules.
Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers needs in person
Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction
Transport customers media to and from specified points within the districts territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operate under specific detailed instructions; refers changes in schedule or problems to supervisor
Load and unload vehicles as required and verify accuracy of deliveries and pick-ups
Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers
Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests. Track and forward parking tickets, toll receipts, etc. for payment. Notify manager immediately of accidents and complete accident reports
Perform other duties and projects as assigned
Direct responsibility for servicing the customer in a congenial, prompt and efficient manner on a daily basis
This job function requires repeated lifting, walking, standing, and manual material handling activities on a daily basis
Fast paced; dusty environment, not climate controlled in record center; confined vehicle for long periods of time
Daily travel to other facilities and customer sites; ability to maneuver in/out of vehicle (high first step); must be able to work overtime as required; flexible to work in record center as needed
High School diploma or equivalent
Sound verbal communication skills
Strong knowledge of greater metropolitan area
Excellent organizational skills
Minimum 1 year prior experience as a courier or service driver or minimum 1 year experience in records management industry preferred
Pre-employment Requirements : The Federal standard requires States to issue a CDL to drivers according to the following license classifications:
Class A -- Any combination of vehicles with a GVWR of 26,001 or more pounds provided the GVWR of the vehicle(s) being towed is in excess of 10,000 pounds
A negative DMV check, a valid state driver's license and negative drug testing results.
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Requisition # 2017-14859
Job Location(s) US-TX-Dallas