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Iron Mountain Transportation Supervisor in Hanover Park Illinois United States

Overview:

Iron Mountain enables 97 percent of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 20,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Responsibilities:

Supervise day-to-day transportation operations and courier workforce. Manage all aspects of transportation discipline to include safety and security compliances, route structures and development, personnel scheduling, work load assignments, cost control and metric driven performance.

  • Human Resources/Workforce Leadership - Provide daily oversight of transportation operations to ensure high levels of service, production and quality metrics are achieved. Plan staffing levels to ensure adequate coverage. Execute daily reporting mechanisms that provide critical data points to business trends and overall operational performance. Responsible for training, recruiting, counseling, coaching, disciplinary action and writing reviews. Process and approve payroll, time off requests and exceptions. Communicate effectively with front line regarding change procedures, initiatives and program roll outs. Responsible for a thorough courier check in / check out process.

  • Operational Excellence, Standards & Compliance – Tracks progress of routes daily (InControl, 20/20, email communicators). Administers the Checkride Program. Ensures routing technology is used and routes are executed as designed. Manages scanning platform to include proper usage, route id configurations, exception code usage and proper care of equipment. Accountable for variances to plan for all route performance.

  • Transportation Administration / Maintenance - Manage DVIR / BDIR process. Work closely with outsourced vendors to maintain fleet in prescribed manner. Establish and manage proper workflow to ensure daily, weekly and monthly DOT / IFTA reporting and requirements are met. Develops Coordinator and Courier workgroups in the area of policy and procedure as it relates to Transportation Administration and Maintenance.

  • Safety and Security Administration: Ensure safety & security procedures are adhered to.

Qualifications:

  • Supervisor is the first line management position responsible for the direct leadership of our courier and coordinator groups. The Transportation Supervisor provides front line level leadership over all Transportation Operations processes and ensures day-to-day operations are executed with excellence.
  • The Transportation Supervisor typically solves problems as it relates to the day-to-day operational workflow. Transportation supervisor must be knowledgeable of the local area, the local customer base and the local operation in order to make quick, efficient decisions that impact TCS.
  • Total travel 10%; local travel 10%.
  • Education/Education; High school required, 4 year college degree preferred, 2 - 4 years.

Requisition #: 2014-4949

Job Location(s): US-IL-Hanover Park

Category: Transportation

Type: Full-Time

Work From Home (Virtual): No

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