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Raleigh, North Carolina
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conversation.
The Customer Success Manager (CSM) role is a key member of the Iron Mountain National and ... on National/Vertical accounts.
Contract Renewals and Negotiations:
The Customer Success
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Raleigh, North Carolina
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be the primary individual responsible for the overall success of one or more of our largest strategic ... strategic priorities with our IRM solution suite and enable both the client’s and IRM’s growth. Success will
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Raleigh, North Carolina
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conversation.
Our success in achieving the growth objectives of Iron Mountain depends upon our ability to ... – through creative analytics, review customer pricing trends, spot opportunities to improve performance
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Raleigh, North Carolina
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solutions for new product features and customer-driven requirements. Works closely with multiple internal ... features requirements and customer solutions.
⦁ Work directly with customers and/or product management
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Raleigh, North Carolina
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20% of the time :**
⦁ Responsible for creating solutions for new and existing IRM customer ... , resolving, and when necessary, escalating any issues that may be impeding the success of the project
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Raleigh, North Carolina
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function with demonstrated success in:
Strategic planning, teambuilding, and leadership
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Raleigh, North Carolina
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grow their accounts with Iron Mountain. Success in this role is measured by hitting / exceeding monthly ... customer stakeholders
REQUIREMENTS
Education: High school diploma, 4-year college degree
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