Collection Administrator

About the Role: This role is a vital part of our Thailand Customer Excellence team, focusing on cash and cheque collection, cash application, and managing withholding tax certificates.

What You'll Do:

• Collections & Withholding Tax:

• Assist with cash collection, including document preparation for audit.

• Support cheque collection by preparing documents and arranging pick-ups.

• Generate and distribute statements of accounts and dunning letters for overdue accounts.

• Manage the collection of withholding tax certificates from various sources and follow up on missing ones.

• Maintain the withholding tax reconciliation tracker.

• Help keep client information updated for dunning and collection purposes.

• Payments and Cash Application:

• Coordinate cash application with the GCC team and collectors to ensure daily receipt updates.

• Provide bank statements not available online for reconciliation.

• Monitor unapplied receipts and assist in reconciling/clearing them.

• Support month-end closing activities related to Accounts Receivable.

What We're Looking For:

• Diploma holder in any discipline.

• 3+ years of experience in Collection Management, Accounts Receivable, or Administration.

• Self-motivated, independent, and able to meet deadlines and targets.

• Good interpersonal and communication skills.

• Positive attitude, self-confidence, and calmness under pressure.

• Sound experience in customer relationship management.

• Proficient in MS Office and familiar with Oracle Accounting System.

• Good command of both verbal and written Thai; English proficiency is a plus.

Category: Finance

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Requisition: J0088545