Collection & Payment Lead, Thailand

Are you a results-oriented leader with a passion for driving financial performance? We're looking for a Collection & Payment Lead to join our Thailand Customer Excellence team. In this pivotal role, you'll be responsible for optimizing cash collections, managing aged receivables, and leading a high-performing team.

What You'll Do:

• Lead, motivate, and manage the Thailand Collections team, fostering an empowered and customer-centric environment.

• Drive effective cash collection strategies to meet targets and embed a cash-focused mindset across all activities.

• Oversee and improve key collection outcomes, including cash, AR aging, and Bad Debt Expense (BDE).

• Ensure compliance with company policies and internal audit controls (SOX-Lite) related to Accounts Receivable.

• Collaborate cross-functionally with Sales, Operations, and Finance to resolve payment issues and address root causes of disputes.

• Manage credit-related risk by monitoring overdue receivables and optimizing payment terms.

• Oversee all collection and AR month-end close activities, ensuring accurate forecasting and reporting.

• Partner with the GCC Bangalore team and support the development of your team's capabilities.

What We're Looking For:

• A Degree in Accounting or Finance.

• Fluency in English is required.

• Strong understanding of cash flow importance and drivers of improvement within a business.

• Proven ability to lead, motivate, and develop a team.

• Excellent analytical, problem-solving, and conflict resolution skills.

• Ability to project manage and work collaboratively in a matrixed environment with diverse stakeholders.

• Sound written and oral communication skills, with the ability to influence senior stakeholders.

• Experience in driving performance and process improvement, ideally within an Invoice-to-Cash operating model.

• Strong negotiation skills for engaging with customers and senior individuals (e.g., CFOs, Financial Controllers).

• A proactive, resilient, and positive attitude with a passion for driving change and simplicity.

If you're a strategic thinker with a hands-on approach to collections and a desire to make a significant impact, we encourage you to apply!

Category: Finance

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Requisition: J0089524