Iron Mountain Global Sales Onboarding Manager in Boston, Massachusetts
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
ABOUT THE OPPORTUNITY
This is a highly visible role where you will be responsible for developing our onboarding sales strategy while simplifying and unifying the learning experience for our new hire sales team globally. This will require your sales knowledge as well as your instructional design experience to design & develop content to best align with adult learning theory. This will also maximize your global enablement experience and program management expertise to oversee the complexity of this initiative. The outcomes of the program need to ignite action that accelerates time-to-productivity and sales readiness. Driving for results through Global Sales Onboarding will be achieved by partnering with regional Sales Enablement Managers who schedule and facilitate workshops for their respective regions.
Content Development: Create and update onboarding materials, including training guides, presentations, job aids, sales playbooks, and other resources to support the onboarding process regionally.
Content Management : Maintain all onboarding content, including master copies with revision records that Sales Enablement Managers have access to. Partner with SMEs and original content owners to determine what needs to be updated when.
Program Management: Act as a liaison and partner with regional Sales Enablement Managers to manage the New Hire Onboarding program.
Drive [for] Results, Reporting and Metrics: Track and report onboarding program metrics, including new hire performance, time-to-productivity, and overall program effectiveness. Present regular reports to sales leadership and HR to show evidence of impact.
Participant Management: Drive engagement from the learner and the Sales Leader. Act as a liaison between sales and enablement regarding new hires. Manage and maintain the master roster for all new hire sales professionals. This will include pulling from a weekly report, contacting the right people internally to confirm when necessary and communicating to all necessary parties.
Maintain onboarding curriculum tailored to regions: In partnership with the Global Sales Onboarding Manager in Europe, you will co-create content and tailor all materials to your respective regions, different sales roles and levels, embedding various learning avenues such as classroom training, e-learning, workshops, role-playing, and real-life scenarios.
Training Delivery: Although not your core responsibility, you will facilitate onboarding sessions for new sales hires to provide essential knowledge about the company, its products/services, sales processes, and best practices. Ensure that the training is interactive, engaging, and fosters a positive learning experience.
Sales Tools and Technology: Familiarize new sales team members with the tools, software, and technology stack used in the sales process. Ensure that they are proficient in utilizing these tools to maximize their productivity.
Sales Process and Methodology: Educate new hires on the company's sales process, methodologies, and sales strategies. Help them identify leads, qualify prospects, handle objections, and close deals effectively.
Cross-Departmental Collaboration: Collaborate with other departments, such as Sales Leadership, Sales Enablement Managers, Marketing, Product, Legal, HR, Operations and Customer Success, to provide new hire sellers with insights into the broader company ecosystem and how different functions work together to drive success.
Performance Evaluation : Monitor performance expectations for onboarding participants and methods to measure their progress and effectiveness during the onboarding period. Provide feedback and coaching to ensure their development and readiness for their roles.
Continuous Improvement: Continuously assess and improve the onboarding program based on feedback from new hires, Sales Enablement Managers, sales leaders, and other stakeholders. Stay current with industry best practices to enhance the onboarding experience and ensure it aligns with our sales goals as an organization.
THE IDEAL CANDIDATE
A Bachelor's degree with a total of 3-4 years of experience.
Proven experience in sales training, sales enablement, or onboarding management within a B2B sales environment.
Global Sales Enablement experience is a must.
Strong understanding of sales processes, methodologies, and best practices.
Excellent communication and presentation skills with the ability to effectively convey information to diverse audiences.
Demonstrated ability to create engaging and interactive training materials - instructional design applying; Agile methodologies, Accelerated Learning techniques, or other techniques.
Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously.
Analytical mindset, capable of using data to evaluate program effectiveness and make data-driven improvements.
Demonstrated proficiency in using sales enablement tools, technology, and learning management systems.
Collaborative and team-oriented approach, with the ability to work with cross-functional teams.
Experience thriving in a fast-paced, rapid-development, environment and/or technology-based organization.
Preferred experience in digital solutions.
WHAT’S IN IT FOR YOU?
Be part of an ever-evolving global organization focused on transformation.
Have a support system where you have a safe place to voice your opinion and share feedback.
Open space to be creative, strategize, brainstorm, and plan for the future success of IRM.
Global connectivity to learn from 27,000+ teammates across 63 countries.
Be part of a winning team who embraces diversity, inclusion, and our differences.
Reasonably expected salary range: $84,900.00 - $113,200.00
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE