Iron Mountain Manager Revenue Operations, Data Centers in Boston, Massachusetts

Overview

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Responsibilities

The Iron Mountain Data Center (IMDC) finance and accounting team reports to the VP, Data Center Finance. The team works within the IMDC business unit as a financial hub between IMDC’s leadership and business teams, Iron Mountain’s enterprise team, the core businesses, and financial shared service functions. The team partners to cover finance related responsibilities, from defining and driving budgeting, forecasting and performance management, monthly accounting and financial reporting, ad-hoc analyses and modeling, providing capital and business case support, and managing financial controls.

As a member of the team, we are looking for a person that possesses accounting, financial, strategic, and analytical skills and the talent to support IMDC, a growing global portfolio of over $200m in annual revenue across 11 locations. IMDC contributes to Iron Mountain’s status as a real estate investment trust (REIT). The Manager Revenue Operations will have day-to-day responsibility for the revenue recognition, reporting, and billing processes for a portfolio of Iron Mountain Data Center locations. This role will utilize several order entry, revenue and billing systems, including Oracle, and will interact with customers. Knowledge of real estate revenue recognition principles, reporting on key metrics, and monthly rental and usage based billing processes is required.

Responsibilities:

  • Perform and oversee team members in the execution of revenue activities, ensuring timely and accurate delivery of invoices and appropriate application of Iron Mountain Data Center (IMDC) revenue recognition policies and policies to ensure compliance for Iron Mountain’s REIT status.

  • Assist and the development of business requirements, selection, and implementation of any new systems used to support the quote to revenue to cash processes.

  • Execute on deliverables supporting the timely integration of revenue reporting and billing processes of acquired entities into the appropriate systems.

  • Deliver and maintain meaningful internal and external reporting and dashboards to help manage the business and present analysis to executive management and for external reporting (e.g. rent rolls, renewal reporting, straight-line analysis, WALE, DSO, etc.)

  • Manage research and resolution of billing issues; coordinating internally and externally with Sales, Operations, and Shared Services

  • Ensure month-end close of AR sub ledger and trade receivables is complete.

  • Complete month-end, quarter-end, and year-end deliverables, including all required analysis, memos, and audit-related documentation on a timely basis

  • Assist in the project plan to implement ASC 606 and be responsible for billing and revenue recognition requirements of the new revenue recognition standard

  • Manage cash application and collections for acquisitions prior to integration of those processes with our shared service center when applicable.

  • Maintain internal control processes and ensure compliance

  • Recommend and drive value-adding changes and efficiencies through systems and process improvement; coordinating with IT and IMDC business teams to perform testing and validation

  • Support due diligence and integration planning and reviews

  • Recommend bad debt reserves, credit memo reserves, and any deferred revenue related reserve requirements.

  • Manage critical, exception, and high value revenue and billing processes

  • Support resolution of internal and external auditor reviews

  • Supervise activities and development of assigned team members (1 to 2)

Qualifications

  • Undergraduate/graduate degree in Accounting and/or Finance or a MBA.

  • CPA preferred

  • Minimum 7+ years of experience in related revenue/billing operational positions

  • Minimum 3 years of supervisory experience is requested;

  • Prior experience working and excelling in multi-location, business-services organization is preferred

  • Experience with enterprise-wide applications, accounting, reporting and billing systems (such as Oracle and Hyperion), is required and experience with multinational companies and a shared accounting service center is a definite plus.

  • Knowledge of US GAAP, revenue recognition principles

  • Knowledge of real estate, property management, and/or data center order to invoice processes

  • Excellent communication skills; ability to build relationships across a business

  • High degree of skill and proficiency with financial systems

  • Ability to effectively drive, manage and communicate change

  • Ability to foster a high degree of credibility with key stakeholders

  • High level of personal accountability

  • Experience with start-up and high growth businesses is highly valued in addition to experience with real estate/data centers.

  • Positive attitude and ability to work within a team environment;

  • Enjoys a hands-on environment and approach

  • Excellent verbal and written communication skills with strong analytic ability

  • Ability to be a champion and agent for change

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2018-17277

Category Finance

Type Full-Time

Work From Home (Virtual) No