Iron Mountain Principal Architect in Boston, Massachusetts
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Today, we help our customers, including 95% of the Fortune 1000, to digitize and store their content, transform their content and businesses to digital platforms and practices, preserve priceless art, restore classic films, migrate their data centers to the cloud, and more. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here you will be part of a team that doesn't just embrace what's exceptional. We are exceptional. The Professional Services and Consulting team at Iron Mountain embodies this by guiding our customers in the design, implementation, scaling, and securing of our cloud native digital content management, machine learning, and workflow solutions.
Iron Mountain’s Professional Services organization is looking for a PRINCIPAL ARCHITECT who will be responsible for all architecture and engineering quality and practices performed by our implementation engineers in a global region. In this role, you will have ownership of the entire portfolio of technical and architectural designs for our customers, leading conversations with our most strategic customers while mentoring and supporting the engineers implementing the designs. This is a technical role where architectural, engineering, communication and team leadership skills outweigh your project or SDLC management skills.
The ideal candidate for this senior leadership role will consistently lead by example and be the change agent for your team and our customers. You will combine your years of proven expertise with a drive to create innovative technology through solid engineering practices. You'll lead a highly inspired, motivated, and inquisitive team of technologists, implementation engineers, and architects who are designing and implementing to the highest standards, constantly understanding the difference between what technology our customers want vs. what technology they need to be successful, never afraid to say NO to our customers (or your team) when needed.
You will think globally while designing regionally, defining complex technology solutions across multiple industry verticals, using your outstanding communication skills to practice your leadership with our customers and engineers.
Essential Job Functions, Responsibilities, and Authority:
Build, coach, mentor, and lead a team of implementation engineers and architects to create architectures, solutions and platform implementations for new and existing customers.
Work directly with customers to understand application and cloud architectural requirements, which include functional, security, integration, and performance user journeys.
Set the tone by fostering teamwork, conveying the client vision, and ensuring the team is adhering to best practices.
Work directly with the services engineering team in your region to mature, revise and implement this work, showing technical leadership and architecture vision in your decisions.
Identify risks, assumptions, and mitigation strategies associated with the different elements of the architecture.
Provide input to project implementation plans by working with project managers to develop resource plans and optimize resources.
Assist in troubleshooting major issues encountered with the implementations.
Utilize design thinking methodologies and processes to facilitate development of solution design and architecture.
Identify and establish SDLC and engineering best practices needed in region, e.g., development tooling, unit, integration, performance and acceptance testing, use of code reviews, code quality assessments, branching and merging strategies, etc.
Provide feedback to Iron Mountain product management and core engineering team members on customers need for existing features, future roadmap items, or features developed by your team.
Stay current on various cloud, container/ K8s, AI/ML, content services, RPA, and BPM practices/technologies.
Identify and communicate to DevOps and CloudOps volume and performance requirements needed to scale the cloud platform. Design and implement performance testing when needed.
Support and promote Iron Mountain core values.
- Master’s degree in Engineering, Computer Science, MIS/IT or related technical field, or equivalent experience. Non-traditional and neurodiverse learners and thinkers are welcome.
Prior Work Experience:
Requires 10 plus years in Software Engineering and delivery, preferably in an external client-facing implementation role, utilizing various SDLC methodologies.
Requires 10 plus years of experience in design and solution of complex enterprise applications.
5 plus years agile SDLC experience: XP, scrum, Kanban, SAFe & etc.
Experience in delivering horizontally scaled solutions on public cloud platforms (GCP, Azure or AWS)
Significant experience with digital content management, ECM, DAM, CSP, WCM, LMS, etc.
Technical, Domain Knowledge, Skills, & Competencies:
Business and Engineering fluency in English.
Relevant industry experience in one or more of these industries:
Financial services, insurance, or fintech
Life sciences, pharma, or healthcare
Entertainment, media, and marketing
Strong technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers.
Strong understanding of cloud technologies and solutions - GCP, AWS, Azure
Understanding of Machine Learning and AI techniques, including usage of cognitive services and open-source models.
Experience with packaging and deploying software for the cloud (docker containers / k8s)
Experience with Identity Providers (IDPs) with SAML and oAuth2 based integrations
Understanding of digital content management such as ECM, DAM, CSP, WCM, LMS systems
Practical experience with one or more content management platforms: EnVision, Alfresco, OnBase, Documentum, FileNet, Content Manager, Content Manager on Demand, Nuxeo, Box, AEM, Oracle UCM, SharePoint, etc.
Proficient in the following technologies/languages
Java (especially OSGI or Spring/Spring boot)
Experience in Kofax/KTA or other enterprise scanning technologies
Experience with one or more cloud/enterprise indexing and search services, such as Solr, Lucene, or Elasticsearch
Experience with one or more NoSQL databases, such as MongoDB, Couch, Cassandra, DocumentDB, Dynamo, CosmosDB, HBase, etc.
Experience with one or more streaming/logging/queueing services, such as Apache Kafka, AMQP, Rabbit, ActiveMQ, etc.
Experience with a key value store, such as Memcached, Riak, Redis, etc.
Ability to assist in the creation of conceptual, presentation, and technical drawings for all phases of the project
Knowledge of microservices architecture and design
Familiarity with Low-code / No-code platform engineering
Familiarity with SaaS platform engineering
Familiarity with BPM Solutions
Familiarity with Low-code / No-code UI, workflows and SaaS platform engineering
Architecture / Cloud certifications (e.g., AWS Cloud Architect, TOGAF, ZACHMAN) is strongly desired.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE