Iron Mountain Product Manager in Boston, Massachusetts

Overview

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Responsibilities

Are you a records management professional with the energy and experience to define and deliver core products and solutions in support of Iron Mountain’s Records Management businesses? The Product Manager is chartered to lead product strategy, definition, opportunity identification and assessment to drive revenue growth and market leadership. This role, which requires a self-driven individual, manages and drive cross-functional teams of senior leaders and individual contributors. This position represents Iron Mountain to customers, prospects, partners, competitors, industry analysts as well as internally.

The successful candidate will be a self-starter with proven experience in the Records and Information Management market, demonstrate a current understanding of various industry trends, and analyzes and evaluates the marketplace to identify product opportunities and target markets. S/he will coordinate and analyze market research findings and collaborate on the generation of product concepts while also being able to communicate concepts persuasively to a variety of audiences.

Service Line Strategy and Roadmap

  • Drives the development and execution of short-term and long-term product and service line strategies and roadmaps, validating with customers and modifying accordingly.

  • Business-plan generation

  • Facilitates build, buy, partner decisions for product line expansion

Product Planning and Development

  • Manage the definition and development of new product features, manage cross-company efforts to ensure approval, and coordinate their introduction

  • Conduct market opportunity and requirements analysis and definition using market research firms and customer/prospect visits

  • Leads cross-functional team in product development and service enhancement initiatives

  • Develop new service offerings by market testing, market research, market assessments, competitive evaluations, and service line development activities

  • Gather input both internally and externally to define product concepts, develop detailed requirements, feature definitions and implementation plans

  • Prioritize requirements and resolve conflicts during the product development process

  • Package, price and bundle service offerings

  • Serves as the Subject Matter Expert (SME) within both Waterfall and Agile management.

  • Communicates written and oral project status updates to appropriate audience

  • Ensures that all PLM standards are followed including but not limited to operational readiness, technical reviews, and tollgate reviews

Service Line Management

  • Analyzes current product and service offering financial performance

  • Manages product and service life cycles

  • Provides strategic recommendations to management.

  • Provides the “voice of the customer” to ensure marketability of products, establishing and tailoring of value propositions for appropriate market segments

Organizational integration, leverage and alignment

Foster close working relationships with Service Line Executive Leaders, Sales, Product Marketing, Marketing Communications, Field Marketing, PR, Corporate Marketing, Executive and Operations teams to effectively leverage expertise and resources, and utilize cross functional teams to maximize and focus resources on the achievement of Marketing and business objectives.

Qualifications

  • 7-10 years of experience in Records and Information Management.

  • 7-10 years of experience with product management.

  • Solid strategic analytical skills (i.e., market and competitive dynamics, business performance).

  • Comfort in a rapidly changing environment with competing and shifting priorities.

  • Strong sense of urgency.

  • Ability to quickly develop domain and customer expertise.

  • Exceptional written and oral communications skills (including presentations), as well as listening and interpretation skills.

  • Excellent people management skills, with an intense focus on the firm’s culture and values.

  • Ability to work well in a team environment.

  • High degree of professionalism and integrity.

  • Results oriented.

  • MBA an asset.

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2018-17765

Category Product Management

Type Full-Time