Iron Mountain Business Analyst in Boyers, Pennsylvania
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Business Analyst - Customer Data Team
Iron Mountain Boyers, Pittsburgh
Iron Mountain Incorporated (NYSE: IRM) is a global business dedicated to storing, protecting and managing, information and assets. Organizations across the globe trust us to store and protect information and assets. Thousands of local enterprises work with us, as does almost all of the FORTUNE 1000. From critical business information to geological samples, works of fine art to original recordings of treasured artists, our customers can rely on us to protect what they value and help unlock its potential.
Join our team and you will experience a total rewards package to support your health, life, career, and retirement including:
A comprehensive health and wellness package to include, medical dental, and vision - on your 1st day of employment
Paid vacation, holidays, and sick/personal time
401K with company match
Employee Stock Purchase Program
Shift: M-F 6-3
Pay: 50K - 60K
Qualified candidate shall have experience in data mining, developing reports for users including internal users, and management, using Alteryx, SQL, MS Access Databases or directly through Systems as well as running reports in various formats. Assist in systems testing as & when called for by the system support team. Apply a client-focused approach when working through breaks in processes or deliverables and escalate appropriately when needed. Effectively with all internal groups to ensure delivery of service level agreements and client expectations. Works independently and exercises good judgment when making decisions to resolve inquiries and meet production and turnaround standards. Analyze, research and respond to client inquiries. Ability to utilize systems and tools made available to pull reports and reconcile client activity. Basic knowledge in creating standard operating procedures. Ability to process through requests and inquiries with a sense of urgency and purpose while maintaining quality expectations. Meet all production and quality goals. Assist with other teams as needed and as requested. Follow directions, procedures and guidelines as instructed. Ability to adjust to changing priorities and work in a fast-paced environment.
BA/BS in Computer Science or Accounting or equivalent
4 year’s experience in working with large data
Knowledge of developing and running reports and presentation of information
Knowledge of PC based desktop applications including excellent Excel skills including being able to work with formulas, perform v-lookups, sorting, pivot tables, perform macros, etc.
Enjoy technical challenges
Team player and team oriented with the ability to work with various diverse internal and external groups to accomplish objectives
Ability to work seamlessly in a team development environment,
Ability to work with internal customers and accurately collect and document requirements
Excellent verbal and written communications skills
Innovative, including the ability to contribute in a fast-paced environment with solutions
Flexible, especially the ability to change work focus to meet company goals
Category: Account Management Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE