Imaging, Operations Manager

The Imaging Operations Manager is responsible for managing and performing day to day operations for the Branch / District Imaging Operations and facilities. Responsibilities for this position will include managing the workflow processes, ensuring imaging standards are practiced and followed, assessment of facility performance and capacity, liaison for all implementations and representing the branch / district on the DMS operations call, P&L analysis, as well as, forecasting for all projects and billing. This is an onsite position and requires the management team member to work from the Imaging facility and ensure leadership and guidance is provided to the multiple shifts at the center.

WHAT WE OFFER

• Medical, Dental, Vision Insurance (on Day One)

• Monday-Friday full weekday schedule

• Paid Time Off: Including vacation days, sick days, floating holidays

• Paid Volunteer Days

• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts

• Advancement opportunities

• Employee Resource Groups

Responsibilities

• Manages all activities related to the imaging operations

• Analyzing and modifying workflow performance

• Maintain all related imaging equipment

• Supporting local sales staff and training of new staff in all phases of the imaging process.

• Will assist when necessary support of batch classes based on need

• Makes recommendations to management on desirable additions, replacements or changes

• Enters in forecast data on a daily/weekly/monthly basis to ensure revenue targets are accurate and monitors margin.

• Completes and reviews all billing submissions on a weekly/monthly basis.

• Supports and cultivates a positive employee culture by focusing on employee engagement and empowerment.

• Coordination of local operations for proper chain of custody / security

• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, ensure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Bachelor's degree in business or computer science; may have post-graduate education or training. Typically requires five to seven years of computer experience with two to three years of management and operations related experience.

• Requires a minimum of 5 years of computer experience in the Windows environment and imaging, experience with Kofax is a plus, with two to three years of management experience.

• Active participation in the operations, support and maintenance of all aspects of imaging practices within Iron Mountain

• Ensure process and procedures are in place to ensure Iron Mountain security policies and controls are met related to imaging

• Maintain proper DR process and procedures for the imaging environment

• Excellent knowledge of imaging operations and workflow

• Excellent knowledge of imaging software (Kofax ascent capture a plus)

• Excellent knowledge of computer and scanner operation

• Excellent knowledge of Windows environment with some knowledge of networking

Join us at the Mountain where culture and values are practiced and respected every day.

Apply Now

Reasonably expected salary range: $79,200.00 - $105,600.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0091251