Iron Mountain Operations Manager (Fine Art) in Chicago, Illinois
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
ABOUT THE OPPORTUNITY…
The Operations Manager is responsible for all storage accounts, client services, operations, and administration within our new Chicago facility. Additionally, this position will manage an operations team, who thrives on exceeding Crozier’s client’s expectations. Ideal candidates for this position will organize, schedule, and plan daily activities while building a high-performance team and supporting operations staff with warehouse guidance and knowledge.
Team Management - responsible for training, coaching, developing, and retaining all facility staff. Manage workload to ensure appropriate facility staffing at all times. Continuously review areas of responsibility to increase productivity and improve efficiency. Meet commitments, operate with integrity, and promote an “open book” management style. Provide leadership to the team and set a personal example for others to emulate.
Operations - assumes daily operational control of the facility. Each Operations Manager translates Crozier’s business strategies and initiatives into local operational business plans. Manages facility’s financial performance and ensures appropriate allocation of resources. Uses foresight and experience to contribute strategic advice to the District Manager or Regional General Manager as required
Finance - responsible for meeting monthly financial targets set by the company and reviewing P&L statements for the office. Prepare and monitor the annual operating budget by checking costs, overhead, and all facility-related financial charges.
Administration - supply estimates and facility availability information to both internal and external clients.Coordinate logistics, art handling activities and third-party vendors for the facility.
Safety & Security - responsible for the safety and security of clients, employees, and the art; liaise with Corporate Security and Risk for all building security and fire prevention, CCTV, and burglar alarms. Acts as the first responder to any off-hour emergencies. Responsible for security of the building, equipment, and grounds.
Engineering/Facility - acts as liaison with Engineering for all issues relating to building and equipment. Responsible for maintenance, general upkeep, and appearance of the facility.
Client Services – engages with facility clients and accounts to meet and exceed expectations, advise on innovative developments and new business opportunities. Conducts walkthroughs and tours of the facility for potential clients. Responsible for addressing client issues and concerns.
Payroll - responsible for approving staff payroll and ensuring all labor hours are tracked and accurate.
Working knowledge of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices
Demonstrated ability to plan and organize work schedules, prioritize and allocate resources to meet client needs and timelines in a dynamic environment
A thorough understanding of financial and budgeting processes and principles
Ability to communicate clearly and professionally, both verbally and in writing
Client service skills; values clients and communicates with them in a professional manner
Performs effectively with a very high degree of autonomy and accountability, yet must be equally effective as a management team player
Ability to learn new systems, adapt to the usage of technology or other work related platforms
Bachelor’s degree preferred or equivalent work experience. Five years of managerial experience
WHAT’S IN IT FOR YOU?
Be part of an ever-evolving global organization focused on transformation and innovation
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
Global connectivity to learn from teammates who share your passion for art
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, bring your best self to work. We insist
Category: Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE