Iron Mountain Mortgage Document Certification Processor -Level II in Dallas, Texas
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
OPEN INTERVIEWS- Walk-Ins welcome! Date: May 13th 2021 Times: 10am to 4pm Location: 2322 French Settlement Road Suite 100, Dallas TX 75212 Parking: Main entrance What to bring: Printed copy of your resume, mask (due to COVID protocol) How to dress: Business casual What to expect: Face to face interviews with hiring managers, On the spot offers (if qualified)
Iron mountain is hiring Mortgage Solutions Specialist II who are p assionate about meeting goals and individual metrics while processing financial documents in a fast pace environment. This role gives you an opportunity to help drive customer a customer obsessed culture while working with a collaborative team.
The Mortgage Solutions Specialist II should have a strong acumen in mortgage document preparation and certification along with knowledge of Fannie Mae, Freddie Mac and Ginnie Mae guidelines. They embrace a collaborative team environment in a fast paced, customer obsessed culture that brings customer delight.
The ideal candidate for this role must be able to manage a high volume workload and deliver on customer KPI’s and Goals. They enjoy working at a fast pace while researching and resolving customer issues. They have excellent PC and keyboarding skills and have a high level of attention to detail. They also enjoy repetitive work and sitting at a workstation 80% of the day.
What’s in it for YOU?
Shifts: 1st and 2nd shift positions
Hourly pay- $17 per hour + overtime
Quarterly Performance Bonuses
Benefits day (1) of employment
2 weeks paid vacation, 7 paid holidays (3 floating holidays per year), Sick/personal time
Other benefits as listed below
Mortgage Solutions Specialist II Responsibilities:
Accurately processing financial documents
Consistently meet/exceed customer service level standards and metrics
Cross train employees or provide new hire training as needed
Effective communication with peers and leaders
Basic verbal and written communication
Strong organizational and time management
Critical thinking and problem solving
Excellent PC and keyboarding
Ability to move quickly/accurately with hands while multi-tasking
Minimum education- HS Diploma/GED
Preferred education- 2YR degree
Minimum experience 3-6 months
Preferred experience 1+yrs
EAP- Employee Assistance Program
Quarterly Performance Bonus
Competitive Benefits Package
401K w/ Company Match
Employee Stock Purchasing Program
HAS/FSA savings accounts
Life and AD&D Insurance
Short-term and Long-term disability coverage options
Medical, Dental, Vision Benefits available immediately
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE