Job Information
Iron Mountain Data Center Senior Critical Facility Tech in Edison, New Jersey
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Senior Critical Facilities Technician, Data Center
The Sr. Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision. This is a full-time shift position, and may be required to work 1st, 2nd or 3rd shift.
Responsibilities:
Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve them.
Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
Assist in arranging access and creating work assignments and changes for internal works or for vendors.
Assist in creating required MOPs.
Procurement of goods and services through the procurement system.
Receive and respond to third party reports of mechanical or maintenance issues on the systems.
Key Skills, Requirements and Competencies:
1-3 years experience in a critical operations environment and/or data center experience preferred, but not required
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time
Dedication & desire to learn - we would like you to grow your career within Iron Mountain
Customer service mentality - we are customer obsessed
Opportunities for overtime work will be available.
Working hours are varied and nights, weekends and holidays may be required.
The ability to obtain security clearance via government or other agency background check may be required for customer support.
Category: Real Estate & Facilities
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0061093