Transportation Coordinator

Transportation Coordinator

WHAT’S IN IT FOR YOU?

• FULL BENEFITS – 1st Day of Employment

• Competitive Pay with Annual Merit Increases

• 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay

• 401 K (with company match) & Employee Stock Purchase Program

• Company Paid Uniforms & Safety Footwear

• Tuition Reimbursement

Pay: 22.00 - 24.00/hr Bi-Weekly + Benefits Day 1 of employment

Schedule: Monday - Friday (No Weekends)

Hours: 5:00am - 2:00 (Possible Overtime)

Location: 11701 Missouri Bottom Rd Hazelwood MO 63042

This role is responsible for enabling an efficient day-to-day Transportation operation by supporting

Transportation Supervisor and couriers through route staffing, courier training, information gathering,

absentee coverage and communication.

Responsibilities:

● Human Resources/Workforce Leadership - Plan for and execute daily route planning &

preparation; daily task assignments to couriers; route efficiency, plan for next day. Monitor

route progress throughout the day, effect changes as appropriate.

● Operational Excellence, Standards & Compliance - Utilize routing software to construct efficient

well-planned routes that achieve high levels of TCS.

● Monitor workflow to ensure all transportation administration and maintenance processes are

followed (DVIR, BDIR, Fueling, IFTA, DQ)

● Accountable to notify and Report to Management all variances to plan in Route Performance.

● Support/Coverage - Provide phone coverage, including calls from drivers, customer service and

other route related inquiries.

● Provide backup coverage for vacant routes, absences as needed.

● Training - Train drivers on safety, security, route knowledge and courier procedures through the

use of check rides.

● Ensure safety & security procedures are understood and followed

● Resolve customer delivery issues.

● Execute daily reporting of metrics as assigned.

● Assist supervisor with courier check in / check out process.

Qualification:

● Coordinator role should be an expert level courier, proficient in all aspects of transportation courier operations.

● Position should lead by example and provide support and instruction to couriers on a daily basis.

● Coordinator role also assists Transportation Supervisor as necessary to ensure efficiency and high service performance of day-to-day operations.

● Coordinator role solves routine problems with routing, courier staffing, and common customer service issues.

● Coordinator impacts operation by supporting courier teams within Transportation. Directly and indirectly, Transportation impacts our customers utilizing such service and other job families

within Iron Mountain (Customer Service, Sales, Account Management).

● Total travel: 10% Local travel: 10%

● Education/Experience: High school/1 - 2 years

Category: Transportation

#transportation

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Requisition: J0088691