Job Information
Iron Mountain Project Management Specialist in Kwai Chung, Hong Kong
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Summary:
The Project Specialist is responsible for coordinating the execution of services and projects for Crozier’s clients, working alongside our Account Managers and Managers Coordinators. This role will coordinate internal and external resources across teams and within our Customer Relationship Management [CRM] system. Coordinating projects from; planning and pricing through execution, to ensure successful delivery of services, and keeping an updated feed of data in our CRM to support our Pipeline.
Client Services:
Communication with existing clients regarding on-going matters
Organise local deliveries and follow up with clients on sending documents
Follow-up on the shipments, storage, installation with clients and respond to customer inquiries
Assistance during deliveries and installations in Hong Kong
Passing of information on operational matters to the clients
Monitoring and issuing of estimates and invoices send to clients
Preparation of OP Files, writing of invoices, creation of OP Files
Preparation and dispatching of information sheets to the clients
Filing
Handling and following up on the operations, monitoring of shipments and guaranteeing a 100% success rate
Experience, Skills and Attributes:
2+ years experience in a project coordination
Knowledge and passion for all things art related, including the latest industry advancements
Proven team player with a track record of strong project coordination/management
Ability to work effectively and collaboratively across several teams/departments
Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines
Excellent communication skills – both written and verbal
Preferably with Salesforce CRM and International Shipping experience recommended
Category: Project/Program Management Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0060287