Iron Mountain Critical Facility Technician, Data Center in Phoenix, Arizona
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision.
Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.
Key Skills, Requirements and Competencies:
0-2 years experience in a critical operations environment and/or data center experience preferred, but not required
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time
Dedication & desire to learn - we would like you to grow your career within Iron Mountain
Customer service mentality - we are customer obsessed
Opportunities for overtime work will be available.
Working hours are varied and nights, weekends and holidays may be required.
The ability to obtain security clearance via government or other agency background check may be required for customer support.
Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
US : Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Information Technology Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE