Iron Mountain Senior Network Engineer (BGP, Data Center Networking) in Phoenix, Arizona
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Senior Network Engineer will be responsible for the operational excellence of our global network managed services, assuring reliable, responsive and secure operations. The Senior Network Engineer engages with customers around the globe on new installs, provides incident management to troubleshoot problems, and recommends and implements improvements in our network environment. Senior Network Engineers also lead in the evaluation, installation, and support of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers.This role will collaborate with Network Tools and Architecture to implement approved network designs, standards and products. In addition, the Senior Network Engineer is responsible for testing and evaluating network systems to troubleshoot problems, recommend, and implement improvements in our network environment. He/She will implement or adhere to processes for monitoring/alerting, systems maintenance, change control and incident management.
Configure, install, support and maintain customer facing and internal data center infrastructure (20%)
Support, and maintain the network hardware and software infrastructure, including routers, firewalls, switches and load balancers. (20%)
Identify, analyze, and resolve faults ranging from major network outages to customer escalations. (20%)
Routine preventative measures such as network monitoring, security, upgrades and maintenance. (20%)
Create and maintain comprehensive documentation for all implemented networks.
BGP, DNS, DHCP and network monitoring such as fault reporting, traffic analysis and data collection with SNMP.
Participate in 24/7 department on-call rotation, with some after hours and weekend work anticipated.
Key Skills, Requirements and Competencies:
Bachelor's degree (or equivalent) in Computer Science/other technical field or five to ten (5-10) years of experience in lieu of degree - required
Minimum of five (5) years of work experience in a mixed vendor 'mission critical' environment – with customer support experience preferred and track record of delivering complex projects with little supervision - required
Network technologies and protocols including BGP, HSRP, VLANs, Spanning Tree, VPN’s, MPLS, IS-IS and OSPF
Network monitoring technologies and SNMP management
CCNA, CCNP or equivalent certifications preferred
Complex carrier/datacenter network environment experience
Experience with Cloud On-ramp platforms (GCP, AWS, Azure) is a plus
A thorough working knowledge of TCP/IP protocols, Access Control Lists, IP Addressing/Sub-netting, and LAN technologies
This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Information Technology
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to email@example.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE