Iron Mountain Unarmed Officer, Safety & Security in Phoenix, Arizona
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Guards property against damage, fire, theft, trespassing and illegal entry | Makes periodic tours around buildings and grounds, examining doors, windows and gates to ensure that they are properly secured | Ensures identification of employees or visitors by fingerprinting, photographing, interviewing and preparing badges | Investigates disturbances, may serve as a liaison with police and maintains order and safety of personnel in the event of an emergency
The Officer, Safety & Security – Unarmed has the task of monitoring and safeguarding the human assets, intellectual property, integrity, reputation and physical assets to ensure continuity of operations. The Officer, Safety & Security – Armed may be one of the first Iron Mountain employees that many customers and visitors will encounter. The demeanor, appearance and professional attitude that the Officer, Safety & Security – Armed displays with customers, clients or visitors will significantly impact their initial impression of Iron Mountain. Strict adherence to the safety and security policies by these Officers will help establish and maintain a safe and secure working environment for customers and will reinforce Iron Mountain’s commitment to both security and total customer satisfaction.
A.) Control and monitor daily entry and exit of individuals and vehicles into and out of the facility addressing both safety and security concerns. Deter unauthorized individuals and/or vehicles from entering the facility. Monitor security and fire alarm system as well as designated CCTV covered assets and respond to alarms and/or potential security breaches in accordance with established procedures.
B.) Conduct routine visual inspection of key assets and locations within the facility through scheduled roving foot and vehicle patrols, both inside and on the outside perimeter of the facility, throughout the year and in all weather conditions. Position requires the need to provide specific direction to others with regard to compliance with rules and regulations of the facility, particularly with regard to the entry and exit procedures. The position also requires the ability to take charge and provide clear direction to all visitors and clients employees in the event of a safety or security related situation (i.e. fire or emergency evacuation).
C.) Assist customers, tenants and visitors as needed with safety and security issues and concerns, as well as with directions and general guidance regarding facility.
D.) Appropriately document any significant security and safety incidents and complete reports in accordance with established policy and procedures.
E.) Perform badging access for all customers, visitors, vendors, contractors, in accordance with visitor entry request documentation.
F.) The ability to quickly and effectively assess and de-escalate situations which may present a threat to the safety or security of anyone within the facility is paramount.
Functional Knowledge, Skills, and Competencies:
The responsibilities of the Officer, Safety & Security – Armed position requires daily face-to-face dialogue with a wide variety of individuals and personalities ranging from entry-level customers and employees to corporate executives and high-level government officials. The ability to maintain a professional and courteous demeanor during stressful situations, while providing clear instructions and alleviating any confusion regarding policies and procedures, is required. Quick situational assessments and decision making is necessary to maintain the safety and security of the facility. Must have excellent interpersonal, administrative, and communication skills.
The Officer, Safety & Security – Armed must adhere to the Iron Mountain Deadly Force Policy. All company-issued weapons are to remain on company property at all times unless authorized offsite training is required by management.
Able to learn and understand basic computer networking and database concepts, maintain knowledge of physical access control systems, CCTV, and other related systems and equipment, and understand life safety issues.
Able to work effectively in a fast pace and changing environment.
Ability to learn and collaborate with Operations, IT, Real Estate, Procurement, HR, and Legal.
Maintain all issued company uniforms and equipment.
Able to read, comprehend, and follow documentation written in English.
Familiarity with Data Center environment preferred.
Candidates should have prior firearms experience.
Two or more years of experience in Security, Law Enforcement, Corrections or Military (active or reserve) preferred.
Must be 21 years of age
Maintain mandated CPR/AED, Firearm, Handcuffing, ASP Baton training requirements in accordance with company guidelines.
All Candidates must possess a valid Virginia drivers license.
Category: Risk Management
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE