Payroll Analyst

Melbourne bases, remote position, 2 year fixed-term contract

The Job

• The position is responsible for Payroll Operations for Australia and New Zealand.

• The role reports to the Manager, HR Operations for ANZ&SEA and is part of the APAC HR Service Delivery team.

• The primary objective is to provide support to internal customers across various processes in both countries.

Payroll Operations Responsibilities:

• Ensuring accurate and timely processing of payroll cycles by providing complete and accurate data to the in-country payroll provider.

• Addressing escalated Tier 3 payroll inquiries and communicating resolutions to the HR Operations (HRO) supplier and in-country payroll provider.

• Managing escalated Workday AMS or Data Management payroll tickets, including triage, information gathering, and resolution or escalation to the Workday AMS provider.

• Coordinating with operational counterparts within the HRO supplier organization.

• Providing input and participating in educating process users on new and updated payroll processes.

• Collaborating with technology vendors, in-country payroll provider, and HRO suppliers to resolve specific payroll issues.

• Responsible to Perform Payroll related Year End activities related

• Support Statutory reporting requirements

• Performing functional testing in systems such as Workday.

• Manage Payroll Systems and Payroll vendors

• Participating in root cause analysis efforts for payroll-related performance deficiencies.

The Person

• 5+ years progressive experience in Payroll with strong functional knowledge

• 2+ years working in a regional HR Shared Services organization is a plus

• Knowledge of ADP Payforce system is mandatoryKnowledge of Workday & exposure to ServiceNow as HR Case Management tool is a plus

• High degree of integrity and professionalism

• Exceptional eye for detail and ability to prioritise given dual role and potentially conflicting priorities

• Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment

• Curious; proactively ask questions about wider context in order to understand where to provide most business value; taking our customers to where they ought to be, not where they want to be

• Being courageous when we need to push back and say NO, or pull them to lead them to a different place

• Ability to work effectively in high-pressure, fast-paced situations that require sound decision making

Category: Human Resources

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Requisition: J0087331