Iron Mountain Jobs

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Job Information

Iron Mountain BMS Technician, Data Center in Richmond, Virginia

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job Summary:

The Building Management Systems (BMS) Technician provides hardware and software technical support to IMDC internal & external customers, as well as performing maintenance, modification, and upgrades of all BMS, EPMS, and DCIM systems in the IMDC Global BMS (DCMS). The BMS Technician is the IMDC in-house “First Responder” for IMDC Global BMS issues, and is responsible for delivering timely and effective solutions that maintain system integrity and ensure continuous operational visibility.


  • Use WebCTRL engineering software to generate and/or revise programs and graphics as required, per the current IMDC standards (40%)

  • Provide WebCTRL & Coloview technical support to IMDC internal & external customers via telephone, email, IM and ServiceNow tickets as required (40%)

  • Provide technical support for all legacy BMS, EPMS and DCIM systems to IMDC internal customers until product retirement/replacement (10%)

  • Support all Global BMS projects by working closely with vendors and site management in all phases of integration/migration to include coordination, deployment, commissioning and user training 10%)

  • Perform basic functional testing and tuning of PID loops, redundancy features, and other control functions

  • Assist with creating, editing and reviewing BMS technical documentation

  • Assist with testing new hardware, software and applications (proof of concept)

  • Other duties as assigned

Functional Knowledge, Skills, and Competencies:

  • Minimum of five (5) years of experience as a full time ALC/WebCTRL Technician

  • Demonstrates a minimum five (5) years of experience working in a mission-critical environment with strong technical skills including electrical, mechanical and electronic systems.

  • Proven familiarity and competence with other non-ALC BMS, EPMS and/or DCIM software and hardware is preferred – three to five (3-5) years experience.

  • Highly organized with strong attention to detail, while also able to manage multiple priorities.

  • Must have ability to remain calm and professional in a fast-paced environment.

  • Self-starter, with demonstrated ability to take ownership of complex systems.

  • Ability to communicate and present effectively to all levels of the organization.

  • Ability to adjust work schedule to meet work requirements.

  • Strong understanding of the fundamentals of HVAC and DDC control theory.

  • Understanding of low voltage electrical wiring, automation protocols, automation hardware, and typical low-voltage control devices.

  • Experience with installing and troubleshooting software in MS Windows environment.

  • Basic knowledge of BACnet, Modbus and other BMS/EPMS protocols and equipment required.

  • Understanding the fundamentals of TCP/IP & RS-485 Serial communications required.

  • Basic understanding of generating and executing test plans for functional testing preferred.

  • Strong commitment to rigorous and quality driven process methods.

  • Demonstrable desire to identify and communicate customer-facing and internal software, automation, and IT improvements.

  • Must be able to communicate clearly and effectively in English, both verbally, typed and written. Includes reading, comprehending, and following documentation written in English.

Job / Physical Requirements/Qualifications:

Physical Requirements: Normal office functions and Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs

Travel Requirements: Total travel: 25%

Willingness to travel in excess of 25 percent of typical work week. Local & domestic (90%) and non-domestic (10%) travel may be required. Must be able to obtain and maintain a passport for non-domestic travel.

Utilization of Time and Equipment:


Laptop / desktop computer, telephone


Digital Multimeters, scopemeters, HVAC commissioning & test equipment


Lifting, moving, pushing and pulling equipment, cases, metal containers, or boxes in excess of:50 lbs.


General office environment and capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs.

Minimum Education: High School; Prefer: Trade School, Associates degree

Experience: Minimum 2 years, prefer 4 years HVAC, Electrical, Mechanical systems, Water Coolers/Chillers and some IT Server experience.


Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.

Iron Mountain is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.


Category: Information Technology

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0057250