Iron Mountain Transportation Coordinator, Secure Shredding in Riverside, California
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Hourly Rate $24.50
Benefits day One!! This role is responsible for enabling an efficient day-to-day Transportation operation by supporting Transportation Supervisor and couriers through route staffing, courier training, information gathering, absentee coverage and communication. Responsibilities:
Human Resources/Workforce Leadership - Plan for and execute daily route planning & preparation; daily task assignments to couriers; route efficiency, plan for next day. Monitor route progress throughout the day, effect changes as appropriate.
Ensure safety & security procedures are understood and followed
Resolve customer delivery issues.
Execute daily reporting of metrics as assigned.
Assist supervisor with courier check in / check out process.
Coordinator role should be an expert level courier, proficient in all aspects of transportation courier operations.
Position should lead by example and provide support and instruction to couriers on a daily basis.
Coordinator role also assists Transportation Supervisor as necessary to ensure efficiency and high service performance of day-to-day operations.
Coordinator role solves routine problems with routing, courier staffing, and common customer service issues.
Coordinator impacts operation by supporting courier teams within Transportation. Directly and indirectly, Transportation impacts our customers utilizing such service and other job families within Iron Mountain (Customer Service, Sales, Account Management).
Total travel: 10% Local travel: 10%
Education/Experience: High school/1 - 2 years
Operational Excellence, Standards & Compliance - Utilize routing software to construct efficient well-planned routes that achieve high levels of TCS.
Monitor workflow to ensure all transportation administration and maintenance processes are followed (DVIR, BDIR, Fueling, IFTA, DQ)
Accountable to notify and Report to Management all variances to plan in Route Performance.
Support/Coverage - Provide phone coverage, including calls from drivers, customer service and other route related inquiries.
Provide backup coverage for vacant routes, absences as needed.
Training - Train drivers on safety, security, route knowledge and courier procedures through the use of check rides.
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE