Iron Mountain ERAD Data Center Technician in Salem, Oregon
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
Are you looking for a dynamic, exciting career in the IT data security sector? The ideal candidate will have a passion for cutting edge technology and creative culture. As an Iron Mountain Data Center Technician you will provide a critical service to one of our most important clients. This client is a large global public technology company and leader in social media. As they grow, their data center operation has been expanding at a rapid pace, resulting in increasing support from Iron Mountain. We are looking for technical professionals to serve in this vital role and provide an essential function.
This position is working onsite in Prineville, OR
Job Responsibilities and/or Success Factors
Manage vendor activities and maintain both new and existing vendor relationships
Excellent written and verbal communication skills
Assist with process improvement initiatives, new process and documentation of process and policy including playbooks
Attend operational syncs and capture notes and manage the completion of action items
Physical destruction of storage devices ensuring data is non-recoverable
Logical tracking of storage media
Meticulous tracking of chain of custody records for all storage media
Safe and secure transport to storage media within client site as well as intercampus transport
Troubleshoot issues that may arise during drive wiping
Troubleshoot and problem-solve for physical and logical discrepancies
Reconcile all wiped/destroyed media across internal records
Use of proprietary data sanitization software
Utilize various inventory systems, determining which devices are destroyed or sanitized
Coordinate pickup of sanitized and destroyed devices
Prioritize tracking and reconciling part movement / destruction through the task system
Sync with global teams on various tasks and upcoming innovations
Meet SLAs/Deadlines on data eradication and/or destruction
Assist with additional data center side projects as appropriate
Effectively communicate issues to team members and leadership
Maintain interpersonal relationships with clients and co-workers
Provide updates and feedback via daily reports and weekly meetings
Maintain cleanliness and organization of Eradication Room and tech workspace
Education and Qualifications
High School Diploma Required
Previous experience with inventory management system(s) (Preferred)
Knowledge of Google Suite (Excel, Word, etc.)
Comfortable using Windows OS and Mac OS
Experience repairing and/or upgrading PC / server equipment (Preferred)
Ability to multitask and work effectively with others
Ability to quickly shift priorities based on client needs
Previous work in a data center environment (Preferred)
Ability to troubleshoot and problem solve
Ability to lift minimum of 40 Lbs.
A valid driver's license is required.
Category: gja_Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to email@example.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE