Job Information
Iron Mountain Estimates Coordinator, Crozier in Washington, District Of Columbia
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Estimates Coordinator
Crozier Fine Arts
Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.
We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture. To that end, our Estimates Coordinators are responsible for providing New and Business-to-Business clients with estimated costs and execution of regional, domestic and international services, in and organized, efficient and effective communicative manor . In addition, this role also provides knowledge and exemplary customer service to Clients, while liaising with Project Managers and Business Development Executives.
WHAT WE OFFER:
Medical, Dental, and Vision Insurance available immediately
7 Paid Holidays + 3 Weeks Paid Time Off + Sick Leave
Fidelity 401(k) with Company Match
Employee Stock Purchase Program
Tuition Reimbursement
Referral Bonuses
Salary: $60,000-$65,000/an
Schedule: Monday through Friday, 9 AM to 5:30 PM
Location: Remote work opportunity within New York Metro Area
Responsibilities:
Manage inbound client request,s as well as B2B Clients, whether web or call
Onboarding New Clients - Knowledgeable about the Crozier suite of storage and service solutions
Basic SFDC [SalesForce] opportunities entry and lead pass where appropriate following the Sales Deployment Guidelines
Utilize tariff and existing pricing tools approach to build estimates for regional, domestic and international services
Booked job task entry/maintenance - dates, tasks, subtasks, expenses and paperwork
Provide clear and concise directives to operating depts and third party vendors
Manage costs and ensure projects are delivered within or on budget, subject to scope change, while m aintaining operation and financial compliance.
Support Project Managers with standard estimates generation for overflow requests or by need basis
Consult or pass to Project Management or specialist function for problem solving, change management and escalation where appropriate Provide the highest level of client experience
Utilize problem-solving abilities if changes to the project occur – work through issue resolution to completion, delegating or escalating when necessary
Provide the highest level of client experience
Required Experience & Skills:
1-2 years experience in a providing estimates and/or services across a wide variety of art services and shipping needs
Industry knowledge for all things art related, including the latest industry advancements regarding.
Proven record of strong Customer Services - discrete, timely, effective, analytical, solution oriented
Ability to work effectively and collaboratively across several teams/departments while managing workload efficiently and effectively, prioritizing responsibilities to meet deadlines
Excellent communication skills – both written and verbal
Diligence, attentive, as well as resourceful in fast past/demanding environment
Salesforce CRM and International Shipping experience recommended, but not required.
Sound like you? Elevate the power of your work. Let’s begin the conversation.
APPLY NOW!
ABOUT US
Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain. #LI-DNI
Reasonably expected salary range: $58,900.00 - $73,600.00
Category: Sales Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0076411