Iron Mountain Fine Wine Warehouse Operations Supervisor, Crozier in West Drayton, United Kingdom
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
We believe that art has the power to change our lives and the world for the better; how art travels - from museums across the world to regional art galleries to the intimacy of someone’s home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.
Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, storing and protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artefacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections.
We have a rare, exciting opportunity for a highly skilled, focused Operations Supervisor to manage our Wine and Decorative Arts facility in West London. We’re looking for a self motivated team player with the ability to work alone using their own initiative but forecast additional resources during peak activity periods. This will involve aligned communication with the other Crozier facilities in close proximity to the West London facility. This is a diverse role where no day will be the same and will require someone from an operational background with the ability to forge strong relationships with clients and build something special and sustainable within the fine wine auction and logistics sector.
DUTIES WILL INCLUDE
Being the main liaison between Crozier and our client to manage and support all visits by Client Specialists and wider operations teams. Build relationships both internally and externally.
Chair scheduled and structured meetings and account reviews. Develop SOP’s, KPI’s in line with business requirements and report to both Crozier and client management teams.
Coordination and management of all property entering and leaving the warehouse. This could be anything from a bottle of wine to a large sculpture so you will need to have an eye for detail and be able to adapt your approach as necessary.
Ensure the seamless flow of activity during busy periods. This will include resource planning, organisation of stock, communicating with shippers and clients to ensure a seamless end to end service and total customer satisfaction..
Communicate and work closely with the wider Crozier business to ensure compliance with under bond stock, HMRC reporting and resource requirements. Maintain all aspects of Safety & Security at all times.
Able to work under pressure fulfilling multiple deadlines simultaneously, with a high degree of organisation with ability to multitask, prioritise, and follow up promptly with multiple parties.
Interest or experience in fine wine would be very advantageous
Self motivated and use your own initiative.
Highly Organised with exceptional attention to detail.
Strong IT Skills (G Suite, Inventory Management advantageous).
Experience of working in bonded warehouse environment and using inventory management systems.
Ability to communicate at all levels including fluent spoken and written English.
Strong ability and experience of people management.
Desire to learn and take on new challenges.
FLT Licence or willing to learn and obtain.
WHAT’S IN IT FOR YOU?
Be part of an ever-evolving global organisation focused on transformation and innovation
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
Global connectivity to learn from teammates who share your passion for art.
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, bring your best self to work. We insist
Category: Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to email@example.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE